Why Clients Choose a Support Package
Your digital workflows are operational business tools. As legislation, compliance requirements, reporting needs, and organisational structures evolve, systems must evolve too.
Our support packages ensure your workflows remain:
* Current
* Compliant
* Efficient
* User-friendly
* Aligned with your business objectives
Creatofiy Support Plans provide peace of mind, ongoing improvement, and continued value from your digital investment.
Why Invest in Training?
Organisations that invest in structured onboarding typically achieve:
* Faster adoption
* Greater user confidence
* Improved data quality
* Increased productivity
* Better reporting consistency
* Reduced support requirements
The success of a digital workflow is not determined by the technology alone—it is determined by how effectively people use it.
Single Workflow Package Foundation Training
Suitable for organisations digitising a single inspection, survey, audit, or workflow process.
- User guidance documentation
- Onboarding support
- Implementation assistance
- Includes:
- System overview
- Best practice guidance
- Live demonstrations
- Q&A session
Two Workflow Package Standard Training
Ideal for organisations looking to standardise multiple operational processes.
- Suitable for:
- Multiple workflows
- Team implementations
- Department rollouts
- Includes:
- Everything within Foundation Training
- Practical exercises
- Scenario-based demonstrations
- Workflow-specific guidance
- Reporting overview
- Administration overview
- Interactive workshop
- Duration: Up to 7 hours:
- Detailed workflow training
- Reporting guidance
- Practical demonstrations
- User support guidance
- Questions and answers
- Duration: Up to 7 hours:
Three Workflow Package Standard Training
Designed for organisations seeking wider operational efficiencies across multiple service areas.
- Suitable for organisations implementing multiple forms simultaneously.
- Includes:
- Everything within Standard Training
- Workflow-specific modules
- User guidance pack
- Frequently Asked Questions guide
- Follow-up support session
Up to Five Workflows Package Standard Training
Suitable for organisations digitising a single inspection, survey, audit, or workflow process.
- Up to 5 Workflows
- Suitable for department-wide implementations.
- Includes:
- Extended training programme
- Multiple workflow demonstrations
- Reporting guidance
- Administrative overview
- ✔ Process optimisation advice
- ✔ Follow-up support session
Up to Ten Workflows Package Standard Training
Ideal for organisations looking to standardise multiple operational processes.
- Suitable for larger organisations and operational teams.
- Includes:
- Comprehensive onboarding programme
- Workflow-specific training modules
- Manager training
- Administrator training
- Reporting and compliance guidance
- Strategic implementation support
- Follow-up support session
Enterprise Solutions Package (Custom)
Designed for organisations seeking wider operational efficiencies across multiple service areas.
- More than 10 bespoke workflows
- Cross-form reporting consistency
- Additional consultation sessions
- Includes:
- Extended Comprehensive onboarding programme
- Workflow-specific training modules
- Manager training
- Administrator training
- Reporting and compliance guidance
- Strategic implementation support
- Follow-up support session
Where multiple workflows are commissioned, Creatofiy will provide a tailored training proposal based on the complexity of the solution, the number of users, and the operational requirements of the organisation.